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Email Configuration Guide: IMAP & SMTP

This guide provides the necessary settings and step-by-step instructions to set up your professional email account on various devices and platforms.

📋 Connection Settings​

Use the following details for a secure, encrypted connection (SSL/TLS).

Incoming Mail Server (IMAP)​

  • Server: mail.yourdomain.com
  • Port: 993
  • Encryption: SSL/TLS
  • Username: [email protected]
  • Password: yourpassword

Outgoing Mail Server (SMTP)​

  • Server: mail.yourdomain.com
  • Port: 465
  • Encryption: SSL/TLS
  • Username: [email protected]
  • Password: yourpassword

Note: We recommend using IMAP over POP3 if you use multiple devices, as it syncs your emails across all of them.

🚀 Step-by-Step Setup Instructions​

1. General Desktop Setup (Manual)​

  1. Open your email client and select Add Account.
  2. Choose Manual Setup or Additional Server Types.
  3. Select IMAP.
  4. Enter your Incoming and Outgoing server details as listed above.
  5. Ensure "My outgoing server (SMTP) requires authentication" is checked.
  6. Click Test Account Settings to verify.

2. General Mobile Setup (iOS/Android)​

  1. Go to Settings > Mail (or Accounts).
  2. Tap Add Account > Other.
  3. Enter your Name, Email, and Password.
  4. Enter the Host Name (mail.yourdomain.com) for both Incoming and Outgoing sections.
  5. Save and wait for the verification to complete.

🔗 Platform-Specific Guides​

Click the links below for official instructions from each provider on how to add a manual IMAP account:

PlatformOfficial Support Link
Outlook DesktopAdd an email account to Outlook for Windows
Outlook MobileSet up email in the Outlook mobile app
Apple Mail (Mac)Add email accounts in Mail on Mac
Apple Mail (iOS)Add an email account to your iPhone/iPad
Gmail App (Android)Add another email account to the Gmail app
Samsung MailSet up and use Samsung Mail

❓ Troubleshooting Tips​

  • Authentication Failed: Double-check that your full email address is entered as the username.
  • Cannot Send Mail: Ensure the Outgoing Port is set to 465. Some networks block the default port 25.
  • SSL Errors: Make sure the encryption type is set to SSL/TLS rather than "None" or "STARTTLS".